Terms & Conditions

Welcome to our online therapy service. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

• "Service" refers to the online platform that connects clients with licensed therapists, facilitating access to therapeutic services.
• "We", "us", "our" refer to the company responsible for providing and overseeing the service.
• "You", "your" refers to the user or client accessing our service.

1. Eligibility:  You must be at least 18 years old to use our services. By using our service, you confirm that you meet this requirement.
2. Account Registration:  To use our services, you may need to create an account. You agree to provide accurate and complete information and to keep your account information updated.
3. Confidentiality:  You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorised use of you account.

1. Therapy Sessions: Our service provides access to qualified therapists who offer individual, couples, and teen therapy sessions. Please note that therapists are independent professionals and are not employees of our company.
2. Availability: While we strive to ensure the availability of our services, we do not guarantee uninterrupted access and may need to suspend or restrict access for maintenance or other reasons.

1. Fees: Fees for our services are  clearly outlined on our website. By using our services, you agree to pay the specified fees.
2. Payment Terms: Payments must be made in accordance with the payment terms provided at the time of booking. We accept various forms of payment as detailed on our website.
3. Refunds: Refund policies are  outlined on our website. Please review these policies before making a booking.

1. Prohibited Activities: You agree not to use our services for any unlawful purpose or in any way that could harm others. Prohibited activities include, but are not limited to, harassment, abuse, and impersonation.
2. Compliance: You agree to comply with all applicable laws and regulations when using our services.

1. Ownership: All content and materials on our website, including text, graphics, logos, and software, are the property of our company or our licensors and are protected by intellectual property laws.
2. Use: You may not reproduce, distribute, or create derivative works from any content on our website without our prior written permission.

1. No Warranty: Our services are  provided on an "as is" and "as available" basis. We do  not warrant that the services will be uninterrupted, secure, or error-free.
2. Liability: To the maximum extent permitted by law, we shall not be liable for any direct, indirect,  incidental, or consequential damages arising from your use of our services.

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms & Conditions or is harmful to other users.

We may update these Terms & Conditions from time to time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the new terms.

These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom, and any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

If you have any questions or concerns about these Terms & Conditions, please contact us at: support@psychologyuk.com