Emergency support

Psychology UK is not a crisis service. However, if you or someone else is in immediate danger or at risk of harm, there is help available. Please call 999 or go to your nearest A&E (Accident & Emergency) department.

Emergency responders and A&E teams are trained to support you in critical mental health situations and can ensure that you receive immediate, appropriate care.

Crisis support helplines

If you are not in immediate danger but feel you need urgent emotional support, there are helplines and crisis services available to help.

Samaritans provides confidential, 24/7 support for anyone struggling to cope, feeling distressed, or needing someone to talk to. Their volunteers offer a safe, non-judgemental space to discuss any challenges you may be facing.

Phone: 116 123 (free, available 24/7)
Email: jo@samaritans.org (it may take several days to get a response)
Website: www.samaritans.org

Shout is a free, confidential, text-based mental health support service available 24/7 for anyone in the UK.

Text "SHOUT" to 85258 (free, available 24/7)
Website: www.giveusashout.org

The Mix offers support for young people under 25 on a variety of issues, including mental health, relationships, money, and more. Their team is available to talk via phone and webchat.

Phone: 0808 808 4994 (available 3pm to midnight, 7 days a week)
Website: www.themix.org.uk

SANEline provides emotional support and information to individuals affected by mental health challenges, including those struggling themselves or those supporting loved ones.

Phone: 0300 304 7000 (available 4pm to 10pm, 7 days a week)
Website: www.sane.org.uk

CALM is a helpline and webchat service offering support to anyone experiencing feelings of depression, anxiety, or suicidal thoughts. CALM’s services are aimed at anyone in the UK who needs someone to talk to, especially men aged 15-35.

Phone: 0800 58 58 58 (available 5pm to midnight, 7 days a week)
Webchat: Available via their website during the same hours
Website: www.thecalmzone.net

Papyrus HOPELINEUK is a confidential support service for young people under 35 who may be experiencing thoughts of suicide. It also provides support and advice for anyone concerned about a young person.

Phone: 0800 068 4141 (available 9am to midnight, 7 days a week)
Text: 88247
Email: pat@papyrus-uk.org
Website: www.papyrus-uk.org

Nightline is a confidential listening and information service run by students for students. It offers support across various universities in the UK, providing a safe space to discuss mental health or any issues affecting students.

Contact: Each university has its own Nightline number and hours. Check your university’s website or find details at www.nightline.ac.uk
Availability: Generally open from 8pm to 8am during term time

Switchboard is a helpline offering a confidential, non-judgemental listening service for the LGBTQ+ community. Trained volunteers provide support and information on mental health, relationships, coming out, and other LGBTQ+ issues.

Phone: 0300 330 0630 (available 10am to 10pm, 7 days a week)
Email: hello@switchboard.lgbt
Webchat: Available on their website during opening hours
Website: www.switchboard.lgbt

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